How should I notify customers about e-Invoicing?

How should I notify customers about e-Invoicing?

Dear Valued customer,
 
As per currently applicable GST regulations, [Your Company Name] (PAN  [Your Company’s PAN]) (hereinafter mentioned as “The Company”) are onboarding GST e-Invoicing, effective 1st Jan, 2021
 
In line with the GST regulations, the Company will start issuing e- invoices (including credit and debit notes) to all our enterprise customers/partners, effective 1st January, 2021.
 
As our valued customer, you are receiving this email. If you are not the right person to receive this e- mail, please forward it to your concerned procurement/accounts payables department. All e-invoices will be registered with the government of India’s Invoice Registration Portal (IRP) and will reflect the following:
 
1. The 64 digit IRN (Invoice Reference Number)
2. QR code (Quick Response Code) issued by Government
3. Acknowledgment number and time stamp
 
As per Notification 68/2019 (https://cbic-gst.Nov.in/pdf/central-tax/notfctn-68-central-tax-english- 2019.pdf) an invoice with valid IRN(Invoice Reference Number) and QR (Quick Response) code will only be treated as a valid invoice.
 

What this means for you?

  • Effective 1st Jan, 2021, you will start to receive government approved e-invoices from the company. These invoices are submitted to, and approved by the government of India, and will include the above-mentioned information.
  • The Invoice number will be the same as the current invoice numbers you receive from the company today (example - [Your Sample Invoice Number Here]) and you can continue to pay against the same invoice number.
  • Invoices for customers who do not have a GSTIN/valid GSTIN will not carry the IRN and QR code and will be classified as B2C invoices. GST credit on the same will not be available to you. We request you to bring it to our notice if by error any of your invoice does not carry the QR code /IRN within 45 days of generation of the invoice.
  • The IRN number can be validated at the below link -  
  • The E-invoicing will not alter any of the other terms and conditions in relation to invoice. But we would recommend that amendments or revisions are notified to the company within 24hrs of the dispatch of the original invoice
 
The link of the FAQs (Frequently Asked Questions) provided by the government is given for your kind perusal and other relevant material to embrace this change. Please reach out to your designated Sales / Key Account Managers within the company for any questions or clarifications on this initiative.
https://www.gstn.org.in/assets/mainDashboard/Pdf/GST%20e-invoice%20System%20-%20FAQs.pdf
 
As our valuable partners and customers, your support and cooperation in this initiative is greatly appreciated.
 
Best Regards,
[Authorised Signatory of Your Company]
[Your Company Name Here]
 
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