Shipmnts Pulse - Q3 2025
This power-packed release focuses on reducing time to procure and gives you back focus time on perfecting your delivery to customers by unifying how teams collaborate, accelerating how quotes are won, strengthening governance over margins, and providing deeper visibility across shipments and finances.
🚀 Shipmnts Collaboration - All your inbox email threads + chats + shipments, finally together.
📈 Spot Rates & Enhanced Contract search in Sales Cloud - Quote in 2 minutes, compare live carrier rates and your own contracts.
🛡 Configurable Margin Rules - Auto-enforce min margin thresholds with approvals & escalation.
⚙️ Configurable Services - Standardize charge mapping & add custom services
📍Advanced Container Tracking - Auto-milestones, ETA alerts, proactive transhipment detection.
✈️ Adani Airport Integration - Submit ASI & carting details directly, no duplicate entry.
🔋 Forex Profit Reports - Track true profitability in foreign currency.
🧾 Smarter Consolidated Invoicing - Allocate by qty & rate, upload shipment refs, handle credit/debit notes.
🏢 Org Enhancements - SEZ endorsement capture & separate RCM invoice series.
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The future of connected communication for freight forwarders is here
What you can do:
Smarter Inbox, Built for Modern 3PLs and Forwarders
- All your customer emails in one place, linked to shipments, orders, or inquiries
- Seamlessly link existing threads to the right shipment, order, or inquiry
- Start new threads directly from a shipment to request rates, share documents, or send updates
- Never miss a reply — get real-time alerts on email receipts tied to an inquiry, order, or shipment
- Respond faster with full context of the same thread and associated record
- Tag teammates on emails instead of forwarding endlessly — collaborate like a group chat (internal only)
- Use magic-links to connect email attachments directly to the correct inquiry, shipment or order
- Improve customer satisfaction with response-time tracking and TAT monitoring
Collaboration Without the Chaos- Replace scattered WhatsApp/Teams groups with a single connected chat
- Handover chats with full shipment context — no more digging for old threads
- Share documents, voice notes, and live ops updates directly in chat
- Approvals and actions happen inside the chat itself — no tool switching
Secure & Controlled- Eliminate sensitive data floating in WhatsApp groups
- Control access to specific threads and shipment records
- Smooth offboarding, revoke access in one click, with no local history or risk of data breach
- Enable easy sales handoffs all past conversations stay linked with the customer record
Shipmnts Collaboration works seamlessly on web + mobile, so your team is always in sync.
What you can do:
Smarter Inbox, Built for Modern 3PLs and Forwarders
- Replace scattered WhatsApp/Teams groups with a single connected chat
- Handover chats with full shipment context — no more digging for old threads
- Share documents, voice notes, and live ops updates directly in chat
- Approvals and actions happen inside the chat itself — no tool switching
- Eliminate sensitive data floating in WhatsApp groups
- Control access to specific threads and shipment records
- Smooth offboarding, revoke access in one click, with no local history or risk of data breach
- Enable easy sales handoffs all past conversations stay linked with the customer record
Shipmnts Collaboration works seamlessly on web + mobile, so your team is always in sync.
We’re making it easier than ever to find the best rates and respond to customer inquiries instantly. With our latest release, you can now search, compare, and quote using both live spot rates and your own freight contracts — all in one place.
What’s New:
Access dynamic spot rates from top carriers inside Shipmnts.
Compare spot vs. contract instantly.
Auto-apply local charges & send customer-ready quotes fast.
Smarter pricing suggestions to win without margin loss.
How it helps you:
Speed → Cut quoting time from hours to minutes.
Win Rate → Faster responses = higher conversion.
Accuracy → Pre-mapped charges = fewer errors.
Competitiveness → More options, optimized pricing.
Confidence → Always know you’re quoting the best deal.
- Customer-specific rules (based on payment/credit patterns).
- Busimess vertical rules (e.g., Ocean Exports, Air Perishables).
- Tier-based rules (Platinum/Gold/Silver).
- Quotes below the minimum threshold get automatically held until reviewed.
- Escalations sent instantly to pre-defined approvers.
- Set 10% min margin for all Ocean freight.
- Apply 15% for Tier-2 Air freight.
- Enforce stricter rules for key accounts with recurring margin pressure.
We’re excited to introduce Configurable Services — a powerful new way for businesses to standardise, customise, and control how services and charges appear across inquiry, quote, order and shipments
What’s New:
Map existing charges to Shipmnts standard services.
Create & configure new custom services (e.g., inspection, packaging).
Decide in which shipment types (Air, Ocean, FCL, LCL, etc.) these services should be visible.
Link standard charges (fixed/variable) directly to services for auto-application, reducing manual intervention
How it helps you:
Consistency → Unified naming across branches.
Flexibility → Tailor service and charge to unique business offerings.
Efficiency → Cut manual work, reduce errors.
Transparency → Better reporting & profitability analysis.
Real-time container milestones, auto-updated via integrations with expert partners, no more manual tracking or portal hopping.
Tracking Coverage:Origin: Gate In → Loading → Departures and Vessel Rollovers
Transhipments: Arrivals → Discharges → Loadings → Vessel Departures and Vessel Rollovers
Destination: Arrivals → Discharge → Gate Out → Empty return
Smarter Alerts:
Live ETA updates + instant change notifications.
Auto detection of transhipment rollovers.
Early warnings for detention & demurrage.
How it helps you: Save hours of work, reduce delays & penalties, deliver real-time visibility to customers.🎟 Early Access
We’re opening early bird access with discounted pricing.
📩 Write to sales@shipmnts.com to get access now!
For IATA forwarders using Adani Airports, Shipmnts now syncs ASI & carting info directly from the AWB form.
What’s New:
One-click ASI submission via AMAX/TEDI.
On-time carting orders with no delays.
Error-free processing, no duplicate entry.
How it helps you: Save time over repetitive entry of ASI data, improve accuracy, and ensure faster release of shipments.
🎟 Early Access
This integration is now live for all IATA forwarders operating through Adani Airports.
We’re opening early bird access with discounted pricing. 📩 Write to sales@shipmnts.com to get access now!.png)
We have supercharged job profit reports with superpowers of tracking Profits in the Forex Currency, designed to give you deeper visibility into freight and overseas charges profitability in foreign currency terms.
What’s New:
Monitor estimated and actual income/expenses/margin at charge item level in original currency.
Accurate visibility of freight margins.
Faster rebates, sales incentives & commissions based on forex margin values.
Align payouts with actual realized margins.
How it helps you: See true profitability, improve commercial control, and enable informed decision-making.
📩 Now live under Job Reports → Job Wise Charge Wise Profitability Report..png)
Finance teams can now allocate actual charges across multiple shipments using rate × quantity, instead of only entering total actual amounts
What’s New:
Allocate charges by qty × rate, not just total amounts.
Bulk Upload shipment references with actual charge details and system auto-matches the relevant shipments and brings them into the invoice, saving hours of manual work.
Negative amounts in rate or total are now fully supported, ensuring compliance and accuracy in financial books
How it helps you: Improved accuracy, reduced manual effort, transparent reconciliation.
📩This enhancement is now live for all users managing consolidated invoicing in Shipmnts.
For setup guidance or workflows, reach out to us on support@shipmnts.com
What’s New:
Allocate charges by qty × rate, not just total amounts.
Bulk Upload shipment references with actual charge details and system auto-matches the relevant shipments and brings them into the invoice, saving hours of manual work.
Negative amounts in rate or total are now fully supported, ensuring compliance and accuracy in financial books
For setup guidance or workflows, reach out to us on support@shipmnts.com
- When billing to an SEZ customer, the system will now allow you to capture the SEZ endorsement status directly on the sales invoice in the GST Detail Section. In all of the sales invoice reports, you will now be able to add this column and filter based on it to identify where endorsement is pending from the customer.
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